The Business of Leading Technology-Driven Organisational Change

Navigate change with confidence:
Lead complex IT projects and organisational transformations with ease.

BECOME A CHANGE CHAMPION: Build a change-adaptive culture and drive innovation in your IT organisation.

Course Description

This intensive one-day workshop empowers IT leaders to successfully lead technology-driven organisational change. Participants will understand the reasons behind project failures, the neuropsychology of change, and how to build a supportive change-ready culture. They will learn strategies for engaging stakeholders, explore change management frameworks, and gain expertise in leading complex change programs.

Key Learning Areas

Leading Change from the Top - the governance essentials for leadership of technology driven business change projects: Understand why so many business change and transformation projects fail. What differentiates those that succeed? Strategies for gaining executive buy-in and successfully leading change initiatives from the top down. Understand why requirements traceability, decision gateways and decision traceability are so important.
What leaders need to know about the neuropsychology of change to build a supportive change-ready culture: Understand the cognitive and emotional dynamics of resistance to change; of loss and grief. Unlock and see what characterises great change leadership; understand how a focus on organisational health builds the resilience needed to embrace change and process-driven innovation within the organisation.
Engaging stakeholders as your change-champions and partners. Be strategic, take the long view. Identify your stakeholders for key roles. Unpack effective communication strategies for disclosure, consultation, partnership, evaluation & review, and championship.

Change Management Frameworks: Explore, evaluate, adapt and apply successful change management frameworks (e.g., PROSCI, Kotter's 8-Step, ADKAR); and their application in technology driven business-change projects.
Leading complex change programs: An IT project or a Program of Projects? – decomposing the complex ‘elephant’ into project and task size chunks. Staging the change timeline from concept to benefits realisation. Identifying and mitigating risks associated with organisational change and project implementation. Establish the accountabilities, performance metrics and feedback mechanisms for evaluation and review; understand how to measure progress (scope, milestones, budget), and effectiveness – benefits realisation.